Membership
9 articles
Document storage
1 article
Communication
6 articles
Facilities
2 articles
Events
E-signatures (waivers)
Clubspot makes it easy to collect legally-binding online signatures from participants and/or members. Please note that we charge a small fee for each ...
Fundraising / Club Donations
Go to Reporting > Fundraising to find the donation link for the club’s account. This will allow participants to make donations that will be captured t...
Member Resources
2 articles
Web & App
6 articles
Staff
2 articles
Banquets
1 article
Point of Sale
Website Cutover
This information is intended as a resource to point your club’s domain to Clubspot’s servers, so the new website you built with Clubspot will be publi...
Refunds & Reversals
As a club administrator, you can reverse charges and separately refund payments for members and non-members alike. A reversal allows you to reverse or...
Online Payment Processing Timeline
Clubspot uses Stripe as our payment processing partner, so payment timing follows the standard processing rules used by banks and card networks. Card ...
Group Classes
Our group classes feature makes it easy for participants to sign up for a recurring event. This is a great use case for workout classes, racquet clini...
Manage Club Administrators
Clubspot provides fine-tuned controls to grant access to specific areas or functions within the dashboard. To invite a new administrator, navigate to ...
Reporting by Service Window
In addition to filtering POS orders by date, location, and staff, you can use the shift time picker to filter the Orders dashboard by a specific time ...