We are constantly improving the Clubspot platform, and launching new features to support our incredible customers! Stay tuned here for a running list of platform updates. We always love to hear what you think of our new features! Please feel free to email us at support@theclubspot.com.

• Lodging

  • Heat maps

    • Optional config to show heat maps of availability of the member booking page

      • Toggle on “Show availability heat map” from lodging basic details page

      • Shows overall availability at the club by night

• POS

  • Profile setting to show a primary member indicator on member cards (this is always disabled if the setting to show only primary members is on)

  • Kitchen label

    • Expanded use to option group options, which are shown on printed chits and in the KDS

    • Show product-level kitchen labels in KDS

  • Auto-gratuity/Service Charge

    • Ability to charge a custom service charge percentage based on party size (eg. “parties of 8 or more receive a service charge of 25%”). Configure under pos location details

    • Option to suppress the service charge from the POS.

  • Audit log for POS restricted actions

• Gift cards

  • Add an optional description to a gift card when issuing/purchasing

• Offline payments

  • Warning before recording an offline payment >$50,000

• Member feedback

  • API end point to return feedback in a date range

  • Ability to set emails to receive notifications of feedback that is under a certain number of stars

• Courts

  • ability to cancel court time block for a single day

  • ability to edit court time blocks details

• Tee Sheet

  • Ability to open detailed view for single tee time when in condensed view mode

• Add Product autofill

  • New “Possible Duplicate” detection / warning banner

• Website Builder

  • General toolbar cleanup + add CS branding

  • Custom section now as top choice and has an AI Agent:

    • Build one or many new sections, including using image or webpage design references

    • Refine or redesign an existing custom code section

    • Provide images in the chat to be placed in your design

    • Automatically migrate external images to Clubspot-hosted storage

    • Able to query select club data (non member PII) if MCP-chat enabled for club (try on Clubspot CC). Ex. member plans for dues schedule, merch for dining menus

• Waivers

  • Support for waiver reminder emails for clubspot native waivers

  • First reminder is sent 24, hours after the waiver is initially sent and the time between reminder emails doubles every time: 1,2,4,8,16,30 days

• Membership

  • Added “removed members” report

    • Archived members that point to an un-archived membership, and un-archived members that point to a canceled (expired) membership

    • Members (archived or not) that point to an archived membership are never included

    • Removal reasons are configured options to choose from when archiving a member or canceling a membership (via membership settings)

• Add Product Autofill

  • Now searches merch globally (across all clubs), making behind the scene matches when local club search is not enough.

• Mobile ordering custom fields

  • Ability to create custom fields for mobile ordering at the location level

  • Each custom field can be set to show on the printed ticket

  • Custom fields are displayed in the order details on the POS

• Vendor Invoices + AI

  • When uploading a vendor invoice document, we’ll parse the document using AI and create a draft invoice for you

• Products + AI

  • When adding a new product, we’ll suggest the type, subtype, and tags based on existing similar products

• Point of Sale

  • New profile setting allows you to adjust the UI so that product options, option groups, and add-ons are wrapped in a wider overlay on the POS. Useful for scenarios where the menu has a large number of modifiers.

  • Small bell icon in course tag with number of course reminders sent

  • Scroll POS order items (on left hand menu) to bottom when adding new line items

  • Option to fire mobile order when accepted (buttons are now reject, accept and fire, or accept without firing)

  • Option to edit cover count on POS order

• Tee sheet

  • Added requested caddie to printed tee sheet

  • Check in status visible in condensed tee sheet

  • Swap tee times

    • Select two tee times to swap. Intended for two booked tee times, but works if only one of the tee times if booked

• Lodging

  • New export for guest list csv → exports the individual guests (and their specific room assignment if applicable) for reservations

  • Option to add an email for inquiry flow (email to book)

  • Member day trip booking

    • Can enable this via lodging settings page → allow members to book day trips

    • Rules:

      • Must be a member to book

        • Can configure days in advance booking rules (like room bookings; eg can book up to 6 months in advance)

      • No limit to how many day trips can be made in a day

      • Add on limits

        • Can set daily add-on limits/schedules

        • Click on add on row to see the new add-on details page

        • If there are no Availability rules we assume it cannot be booked by members (admin only)

        • Otherwise, rules dictate how many are available daily, on which days of the week, and which dates (similar to shifts)

        • Admins are not limited by availability, but will see a callout if they are overbooking an item

    • New url path for /visit → clubspotcountryclub.com/day-trip

    • Select your date and number of people

    • Can optionally select add ons

      • Add ons are populated based on lodging add ons (also configurable in dashboard already)

      • Creates an itinerary line for each add-on and creates a draft line added to the “room tab” for each one

    • Add guests to the booking, either member or guest, details only required for primary participant, optional for additional guests (or member/guest TBD)

• Added lodging add on and add on qty to itinerary list dashboard

  • Also added to export and can filter by lodging add on

• Itineraries

  • Ability to add event tags to itinerary items

    • Can filter by itinerary item in the itinerary list

• Communications

  • New options to configure club emails for dining and golf confirmation comms

• Dining

  • Custom fields for dining

    • Fields are applied to specific shifts

    • Fields can be required for member

    • All fields are optional for admins

• Social events

  • Ability to schedule the date RSVPs open

  • Add "net sales" column to social events table in admin dashboard

• Scheduled reports

  • Ability to set min/max age on membership plans, which will show up in scheduled age out report

• Web builder

  • Calendar- configure event tags to show an option to not allow users to filter

  • Ability to clone a web page. Clones all the web components and the page

• Hearings

  • Support more hearing types, scoring inquiries

  • Permissions

    • Basic- not accessible, same as scoring tab

    • Scorer- workflow accessible, no access to settings

    • Full- everything

  • Settings

    • Enabled, accept submissions, publish time limits

    • Time limits (by class or race area, single or multiple time limits)

    • Notifications

  • Requests

    • Standard us sailing hearing request form data entry

    • Within/outside time limit flag

    • Bulk schedule hearings

    • Save as PDF

  • Schedule

    • Scheduled and in progress hearings

    • Click into row to see overview of request/schedule details and start

  • Running a hearing

    • Organized by proper hearing order-of-operations

    • Suggested wording- procedural matters, conclusions, and decision have a us sailing preferred standard wording library to auto insert

    • ‘Scoring needed’ flag

    • Decision visibility (abstract or full decision)

  • Activity audit log

  • Decisions

    • Resolved and withdrawn hearings

    • Mark hearings where scoring was needed as corrected/uncorrected

  • Scoring inquiries

    • Basic submission type for participants to ask questions

    • Can be converted to a hearing request or resolved/withdrawn as an inq

  • Micro-site

    • Updated public submission form

    • Display mode for casting to a TV (auto-scroll, live updates)

• Swim lanes

  • The functionality we have for courts and simulator golf has been extended into a separate feature for swim lanes to support member reservations

• Golf

  • Check-in only tee sheet: New permission for check in only tee sheet

    • Restricted access

      • Check-in

      • Check-out

      • View membership

      • Print tee sheet

• Banquets

  • Ability to configure admin notifications for banquet invoice payment (e.g. A BEO invoice has been paid for Smith Baby Shower. Click here to view the event order.)

  • Cloning (v2 events only)

    • Before cloning, we now prompt to edit the event name, date, time, and event spaces→ checks availability for space on the date/time, like we do when adding a new event order

    • New items cloned:

      • line items

      • custom field response (for content in custom BEOs)

  event timelines for custom BEOs (itinerary events)

  • this is NOT timeline events

• Court

  • Better handling of migrating reservable product courts to dedicated court reservation flow

    • Bookings show up on calendar the same way normal registration do

    • Booking details can be viewed

  • Booking frequency rule updates for tracking registrations by membership when using rolling or future window

  • Buddy groups

    • Generalized, no longer associated with golf specifically- can use the same buddy group for either golf or court booking

    • Add any number of people to a group; when booking, only show groups where the total number of players <= the max players for the reservation

  • Create registration hold once the user selected the duration of the booking

    • Members and admins have 2 minutes to complete registration process

• Membership

  • Option in membership billing settings to email or copy a signed url to add a payment method to the membership (expires after 24 hours)

• Book now

  • All member booking flows are now available through the book now component in the member portal

  • Admins can configure which booking flows are available in the admin dashboard

    • website > member portal > book now

  • Each tile can have its image set

  • All existing tiles on the home page that are for any of the booking flows, will now route through the book now component reducing the load time

• Regattas

  • Protest board

  • Ability to pin racing hub to the menu bar on theclubspot.com

    • With the new homepage, updated the menu and it no longer includes regattas, but regatta super users can pin it optionally for easy access

      • When you go to racing.theclubspot.com you will be prompted to optionally pin regattas

• Discounts

  • Discount reason report

• Custom data collection

  • New searchable dropdown field type

• POS

  • Search bar for POS settings popup to find settings faster

  • Host mode now displays daily dining note (if applicable)

  • Timeblocks

    • Callout timeblock name in host mode layout in addition to using unavailable color

    • Call out time blocks in availability mode on tables

  • Ability to override auto-calculated member discounts from the POS. Note: This feature must be enabled on your club’s account. Please contact support if you’d like to learn more.

• Staff

  • Updated date picker to future years only (2026+) for manually recorded shifts

• Dining

  • Flag for admins making dining reservations that exceed flow control. This is just a warning callout, admins are still allowed to override and book a reservation that exceeds the cap.

  • Can mark tables as “admin only” making them only bookable from the admin side

  • Ability to make timeblock with covers

    • Timeblocks are shown on host mode with the number of covers associated with them

    • Table are shown as unavailable when there is a conflicting time block

• Notifications

  • Can create a notification for a specific reservable product

• Banquets

  • Custom event statuses

• Boats

  • Custom fields

  • Member visibility and editing settings for each data collection field

• Social events

  • Member discounts on tickets (entry fees)

• Tee sheet

  • Ability to print receipts for tee sheet orders

  • Ability to add a card on file for guest tee sheet participants

  • Ability to set number of rounds played when creating a time block

  • Member “buddy groups”

    • Convenience layer for auto-filling tee sheets for members who frequently play with the same people

    • If a member is in a group that they do not host, they can see the group in their portal but they can’t edit or fill from that group

• API

  • New endpoint to retrieve banquet line items

• Camps

  • Session sign up count page now lists classes based on priority

• Group classes

  • Ability to set a member facing name (label) for a schedule or class instance

  • Group class instances now have instructor set on them by default instead of check the group class schedule

• Lodging

  • Photo galleries

    • Ability to link photo galleries to a lodging stay. You can add/order images, set captions, etc. (using the existing photo gallery function)

    • Once published, members can view the photo gallery from the My RSVPs page in the member portal from the reservation card

  • Lodging add ons

    • Can set up lodging add ons, which are specific products linked to lodging that can be added to lodging reservations as paid itinerary items.

    • If you have lodging add-ons set up, you will see this pop up in the lodging itinerary section as an option

  • Callout for expired/past due members when making a reservation

  • New tabs configuration option to customize which tabs show up in the reservations details overlay. Basic details, itinerary, and comments are the defaults and they can be drag and dropped to rearrange order

  • Ability to add players to a tee time from the itinerary

  • Adding custom data fields for request flow and admin flow

• Feedback module

  • Users rate 1-5 stars and add an optional message on digital receipts

  • Set up under member analytics in admin dashboard. Admins can turn on/off touchpoints and add a custom title/subtitle for each

• Dining

  • New dining reservation booking UI

  • Setting for max allowed party size on a dining shift. If this is not set, the system defaults to “largest table”.

• Spotlight and homepage search optimization

  • Search now weights results to provide the most relevant result for that specific user.

  • The search algorithm learns from the user’s behavior as they make selections, and takes favorites into account.

• Boats

  • Added boat images

    • Admin details

    • Boat details (member portal)

    • Boat details in membership directory popup (can click to see bigger version)

  • Added notes field to boat export

• Membership directory

  • Ability to click on profile photo to see bigger version

• Membership Applications

  • Ability to require a payment method on file when using the deferred application flow (eg. initial inquiry and then subsequent application). It is collected during the subsequent (full) application submission

  • Ability to add and manage payment methods on a membership application (as an admin)

• Point of sale

  • Host mode

    • New “availability view” to see all reservations for a day

      • From host mode, click the clock icon at the bottom right of the page which will show you a list all reservations on each table

        • Shows all reservations for the day (day is based on the date selected in the reservations panel on the left side so you could look at today (default) or another date in the future)

        • We show a max of three seatings, and the rest are in a view more, which you can click on the table to see in the left panel

        • Clicking on a table just filters the left menu reservations by that table, you can add a reservation from the left side menu

      • Highlights available booking times based on turn time

  • Product mix report

  • Ticket times report

  • Host mode for past dates (availability mode)

  • Show member name on table in orders floor plan view when they are the only order on the table

    • Still shows receipt icon with a count if >1 order for the table

  • Mobile order schedules

    • Can create mobile order schedules for a pos location

    • If there are no schedules mobile ordering is always open for that location

    • Manual pause overrides schedules

• Guest passes

  • UI to configure rules for issuing guest passes (ie which types of members can issue guest passes, and how many for a given time period)

• Banquets

  • Content templates now support any number of boilerplate content versions that the user can select from for any given BEO. This adds a lot of flexibility.

  • Event space timeline

    • New visual to see all events for a day by time and event space to visual which spaces are available, overlaps, etc

    • Color-coded based on event status

    • Can add events from this view to an open spot by clicking on the cell

  • Have the option to send emails when creating payment request and for previous payment requests

• Racquet Pros

  • Ability to toggle individual pros ability to be booked by members

• Group classes

  • Ability to click on group class from the calendar and be taken to the correct day/week

• Lodging

  • Requests:

    • New booking setting for a “request” flow which allows members to complete their booking in a request capacity, which can later be approved by an admin

    • Requests follow a nearly identical flow to the existing booking flow, but

      • You can add alternate requests

      • When you submit a request, we do not assign a specific room (unless they have that setting configured), instead we keep track of the requested room type → when an admin confirms the res they will have the opportunity to pick the specific room

    • New tabs for lodging requests list and lodging requests calendar

      • Requests calendar has filters for room type and room because we don’t necessarily have a set room as we do on the existing calendar

        • The calendar uses AND logic so you have to have the room type AND room (which could be no room requested) to get it to show up on the calendar

• Social events

  • Added attendees/groups count to the main Social Events dashboard.

  • New config to create admin only calendar events

• Scheduled reports

  • Updated age out report:

    • Can now set a min/max age specific to dependents on a membership category

    • Age out report will check if each member is within the age specified for the member

      • If they are a dependent, we check if there is a specific age range for dependents, if not we check the main rule for the category

• Dining

  • Multi-table dining reservations (pos5.4+)

    • Ability to add multiple tables to a dining reservation

    • When adding or editing reservation, you can click to add more tables, and then select any number of additional tables (from the available tables for that time)

      • Select from floor plan if one is available, otherwise select from a list of tables

    • Only admin-facing, members can still only book one table at a time

• Regattas

  • Toggle in basic settings for “complete”- shows a badge on micro site/results

• Member details

  • New attribute to denote a member as a dependent (does not show up for primary members)

  • Improved UI for managing profile and visibility across different touch points

  • For clubs that show “Members at the club” in the app, ability for individual members to opt-out of that feature via the member details page.

• Hosted sites

  • Ability to control default button styles, including color, font weight, font family, border radius, etc.

  • New font options

• Banquets V2

  • See notes at help.theclubspot.com

• Calendar events

  • Ability to attach a dining link to a calendar event, embeds unix timestamp in url to make a dining reservation for the appropriate date

  • Each instance of a recurring event has the dining link for that day

• Regattas

  • Filter entries by incomplete/complete crews

  • Can add entry/invite members of parent club to regatta

  • Regatta shop items now show description

• Staff members

  • Ability to assign a staff member to position(s)

    • When clocking in if the staff member is assigned to exactly 1 position they will be clocked in for that position, 1+ they will be able to choose from their assigned positions, 0 they choose from all club positions (old functionality)

• Products

  • Filter by products that are/are not on countdown

  • Add countdown to export options

• Developer API

  • New API Reference: https://api.theclubspot.com

  • New API endpoint for Banquets

  • Camp registration endpoint now excludes registrations that are associated with archived camps

• Web builder

  • Consolidated page component settings into one component

  • Ability to restrict access to page components visibility by membership category

• Courts

  • Ability to set separate maximum number of consecutive timeslots for singles and doubles registrations

  • Ability to pre filter members court page to single court type through URL

  • https://clubspotcountryclub.theclubspot.com/court-booking?merch=DHkUEjuqbu

• Social events

  • Confirmation and reminder emails now include the number of tickets sold

• Camps

  • Camp class description now uses tiptap instead of tinyMCE

• Golf

  • New dashboard for golf timeblocks

  • Ability to create custom green fee rules based on membership category

  • Ability to create custom transportation rules based on membership category

  • Ability to archive custom transportation rules

• Member dashboard

  • New default tile for group classes

• Simulator golf

  • Ability to bill each participant separately

  • Ability to create billing rules based on membership category

• Lodging

  • Custom fields

    • Ability to create custom fields and assign them to be collected for specific room types

  • Slip based lodging for st francis

  • Ability to create power towers with specific amperage allowances and assign slip options to power tower options

  • ability to allow users to select specific room option

  • Logic to make sure single power tower doesn’t get amperage constraints overbooked.

• Courts

  • Drag and drop court reservations

• Receipts

  • Receipts have the ability to show an “Original subtotal (pre-discount)” line on digital and printed receipts. This is useful for clubs using pre-discount service charge calculations + hybrid discounts. Please reach out to us if you’d like to opt-in.

• Floor plans

  • Walls for POS v5.4+

• Minimums

  • Minimum exclusions can now be applied at the product subtype level

  • Ability to view past minimum results from member portal billing section

  • Option to show active minimums on statements (support@theclubspot.com can help you opt in!)

• Waivers

  • Added a way to specify values for waiver template placeholder (merge) fields when manually sending individual waivers. This would best be used for a private event contract, where you could pre-fill the name of the customer, etc.

• Social events

  • Callout for service charge % (if applicable) where we show ticket price

• Lodging

  • Ability to set up a max # of rooms per booking (applies to booking and inquiry by limiting the number of rooms you can add in the search)

  • Show lodging reservations in member portal RSVPs list

• Calendars

  • New clear all button for filters

  • Search filters (with select/clear for search results)

• Table filter

  • Select all/deselect all option in filter component

  • Select only button

• Member billing settings

  • Admins can now update invoice memo from the dashboard. This text box is found under Membership > Billing > Memo.

• Staff

  • Tipping ledger by staff member now has row for tips where there is no staff member from POS and from social events

• Camps

  • Can now restrict registrations to participants only on the membership when camp is set to members only by disabling the “custom participant” toggle. This would prevent members from signing up their neighbors, grandkids, friends, or other people who don’t have profiles on the membership.

• Regattas

  • New scoring letting score: AVG after drop

• Communication

  • Image search for adding images to an email/template

• Calendar invites

  • When registering for social events, participants can now add the booking to their personal calendar.

• Products

  • Product subtype is now displayed on products table

  • Ability to set one product tag when creating new product

• Group classes

  • Weekly view for group classes on the member facing sign up page

• Facilities

  • Ability to message all members who are assigned to a facility or facility product

• Staff

  • UI to set what POS functions are restricted to managers

  • UI to set restriction overriders on a per staff member bases

  • Ability to import staff members

• Communications

  • Ability to send SMS and push notifications from communication lists

  • Email profiles

    • Ability to create named profiles for an email address

    • When creating an email users will be able to select from the list of email profiles

    • Emails will appear as being sent by the email profile name

  • Message details view now contains sender details

    • Profile

    • From email

    • Reply to email

• Mobile ordering

  • Ability to configure note for each location

• POS

  • Call out on order tile if the member is a guest

• Mobile ordering

  • Can now set order level notes for mobile orders

  • QR codes: From the location details you can generate links/QR codes that tie an order to a specific table or custom notes (i.e. Table 7 or “Poolside lounger”)

  • Ability to reject an order explicitly (for manual pos locations). Order will be canceled/marked as rejected with a reason (that’s visible to the customer)

  • Notifications in member portal → you can now get back to the nice order status page when you click on a push notification a second+ time

  • More explicit login flows to encourage login, and eliminated extra steps for selecting member before checkout if you are logged in (since we know who you are)

• Gift Cards

  • Improved gift card purchase (pos 5.4) and issuance flow

  • Warning when issuing a card to the same customer + recipient combination

  • Required code entry when issuing physical card

  • Check for code uniqueness ahead of time, and flag if there’s a duplicate prior to card creation.

  • Ability to set allowed formats (physical, digital, or both) from the product details page.

• Point of Sale (v5.4)

  • Staff code inputs

    • More obvious exit option for staff code input on smaller devices

    • Backspace button to remove the last entered character

  • Guest customers: ability to clear first and last name with a single tap for faster name entry

  • Table management

    • Ability to remove a table from an order

    • Ability to view and edit the table from the “more actions” overlay for any order (if restaurant mode is enabled)

  • Streamlined customer tip inputs

    • Previous behavior: The “Customer tip inputs” setting previously displayed a button on the payment screen that the operator could tap to pull up a customer-facing tip interface.

    • New behavior: collecting customer tips is streamlined to a single click when this setting is enabled. The operator can simply select the payment method (card or house account) and hand over the device. Clubspot will automatically display a customer-facing tip screen when customer tip inputs are enabled.

  • Streamlined payment flow

    • The payment flow has been moved to a popup for better visibility and focus.

    • Improved error messaging if/when payment methods become unavailable (eg. if the order is closed out on another device simultaneously, a card is authorized, an authorization is canceled, or the order total changes part-way through payment).

    • On-reader tipping is now supported regardless of capture mode (previously, on-reader tipping was only supported for automatic capture). This simplifies the settings logic so that the on-reader tip interface is always displayed if the setting is turned on. If you are using on-reader tipping with separate auth and capture, the initial tip during the auth is recorded and added to the order, but the operator still has an opportunity to edit the tip prior to capture.

    • The payment screen now displays settings call-outs as a convenience to indicate the configured behavior of the payment flow at a glance (eg. “Tipping: On reader”, “Separate auth & capture”, etc.

    • Authorized cards now appear more prominently with clear calls to action to cancel or capture the authorized amount.

  • Handheld POS

    • By default, the POS is now locked into portrait mode when running on a S700 card reader.