Damage Deposit

Edited

If a damage deposit is required for boats at your event, there are two approaches that you can take to collect payment information: online and in person.


Online

If your participants are all going through online registration, you can simply require a payment method on file during the registration flow. That way, if you need to charge for damage at a later time, you'll already have that card on file, and you can do it quickly and easily from the Clubspot Dashboard.

Steps to require a payment method on file

  1. Click into the Regatta

  2. Visit Settings > Inbound Payments

  3. Scroll to the bottom to find the Advanced settings where you can require a payment method on file

Steps to charge a credit card

  1. Open the Regatta page where you’ll see the entrant list

  2. Click on a registration and navigate to the Billing tab

  3. Click to create a new invoice for that entrant

  4. Enter a product and amount (eg. Damage, $200)

  5. Click continue, and you'll see Billing options that include charging the card on file


In person

When your participants are arriving on-site, you can use the Point of Sale app to add a card on file in person. If you want to actually hold the funds on the sailor's card (eg. have it show up on the customer's bank statement as a hold), then you can even run an authorization for - but not capture - the full charge. This guarantees that there are sufficient funds on the card, but it does require you to capture the funds relatively quickly (eg. within 48-72 hours) or else the hold expires automatically.

Online may be easier to implement (just flick a switch on), but taking payment method in-person triple checks that the card on file actually has sufficient funds to cover the deposit.