Deferred Billing

Let members sign up for social events without paying up front, and bill them later through their house accounts.

The deferred payment model is a tool that can be used to bill all event registrations simultaneously. Deferred payments allow you to collect social event registrations without charging members at the time of signup. Instead, all charges are held as draft transactions and can be billed later in a single step. With deferred payments enabled, registrations are restricted to house account charges only.

Deferred billing also helps align revenue recognition with when the event actually takes place. Rather than recording income at the time of registration, you can bill closer to the event date -- helping keep financial reporting consistent and avoiding revenue being recognized in a different period than the event itself.

Reach out to support@theclubspot.com to have this feature enabled on your dashboard. Once active, you can opt into this payment style on an event-by-event basis. On the Inbound payments page on your social event dashboard, you can switch from the default up-front payment model to the new deferred model.

Registrations that come in will be marked as draft charges until you click the “Unbilled Total” button to bill all members. Tickets and registrations that are removed prior to billing will not be charged. It is also common to allow cancellations in concert with a cancellation window when using deferred payments. These settings live under Settings > Basic Details for that event. By deferring billing, you can ensure members are only charged once details are finalized, reducing the need for adjustments or refunds.

When it comes time to bill your members, you’ll want to do so on the Inbound Payments page by clicking the Unbilled Total button. This will automatically invoice all of your signups and change the status of their payment from draft to billed. That charge will be included on the member's next statement.

If a member cancels their signup prior to when you collect billing, you only need to archive their registration in order to exclude them from the total deferred income that is billed to house accounts.

Caution: If you change the price of your ticket AFTER a member has purchased it with deferred house account payment, the new price will be used when collecting payment. This can be alarming to members who are charged a different rate than the list price at signup, so please use caution when changing ticket prices.