Please reach out to support@theclubspot.com if you’d like one of our team members to configure membership minimums on your account. If you have minimums enabled, Clubspot will automatically calculate and bill any difference between the minimum and actual spend for each membership.

The Minimums dashboard will allow you to track and update the minimums and their parameters. At a glance, you’ll be able to see the minimum’s schedule, what is included, what events and locations it applies to, and if tax or tip counts towards the minimum spend requirement. Clicking into the minimum will allow you to update the locations, events, add-ons, and memberships that are subject to this minimum.

If you have ‘who it applies to’ set to ‘individual memberships’, they’ll need to be applied at the membership level. Navigate to Billing > Minimums > manage individual minimums > choose the applicable minimum.

Your dashboard contains various reporting pages to help you understand when, who, and what is being billed through your minimum.

The Realtime Spend dashboard offers a breakdown of each member’s minimum including amount owed, amount spent, and amount remaining. This table can be filtered to narrow the results by membership category or plan.

The Minimum Runs dashboard provides a list of the instances that a minimum period concluded, and the members with unspent minimums who were billed.

The Minimum Results page will show you the charges that have been applied as a result of a minimum run. This table can be filtered to show the results of a specific minimum run or by the billed/unbilled status. Clicking on the minimum result row allows you to see what items counted toward the minimum run. This should be a useful tool for answering questions from members about how their minimum was calculated.

An admin can click on a membership > Billing > Minimum > to see the line items that are currently being included when calculating a minimum. If necessary, the admin can use a manual adjustment to modify the amount spent. This might be necessary in an ad-hoc situation where you wanted to make sure the member was not charged for minimum (ex. They hosted a private dinner that technically did not account for F&B spend but you want to make sure they’re not being charged for unspent minimum).

Under the Discounts & Minimums page of the Product, you’ll see a section dedicated to Minimums. Here, you can exempt a specific item by changing it from ‘counts towards minimum’ to ‘excluded from minimum’. You can also change the percentage of the item applied toward the minimum using a sliding scale.